These terms and conditions apply to all transactions on this site. Please read them carefully.
They do not affect your statutory rights. This site is owned and operated by Tech Like and we are the operator of this Site, and provider of a range of services related to the Site. Tech Like is owned and operated by info Tech Systems Limited which is a company registered in the UK with our registered office at 50 Whalley Avenue, Littleborough, Greater Manchester OL159HT. Our company number is 14043206.
We refer to ourselves as “Tech Like”, “we”, “us” or “our” in this document.
If you have any questions or comments with regard to these terms and conditions, please contact us either by email email@example.com or phone 0161 312 5979
- What these terms and conditions cover.
- Definitions and Interpretation
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Consumer” is as defined in the Consumer Rights Act 2015;
“Contract” means the contract for the purchase and sale of the Products,
“Customer/you/your” means you, means the Consumer or business ordering the Products. Where the person ordering the Products is an individual doing so on behalf of a business, that person confirms they have the authority to contractually bind and enter into the Contract on behalf of that business and the business will be the Customer in the context of this Contract;
“Product(s)” means the IT equipment and any other Products which are to be supplied by us to you as specified in your Order (and confirmed in our Order Confirmation);
“Order” means your order for the Products;
“Order Confirmation” means our acceptance and confirmation of your Order; and
“Website” means www.techlike.club
Each reference in these Terms and Conditions to “writing” and “written” includes electronic communications such as e-mail.
Any reference to a working day is a working day in England (Monday – Friday, excluding bank holidays).
- The Contract
The Contract between you and us will be based on these Terms and Conditions, which govern the sale of all Products by us. You can place an order with us through our website, which will guide you through the ordering procedure. Before submitting your Order to us, you will be given the opportunity to review and amend it. Please double-check your Order and make sure you have read these Terms and Conditions thoroughly. Please ask us for clarification if you have any questions about any of these Terms and Conditions.
When the payment has been accepted, Tech Like will email the email address you provided on the registration form to let you know that your order has been received. Your name, the order number, including, where appropriate, taxes, delivery and other charges, our identity, contact details, the delivery option you have chosen for the Products and the final cost will all be included in the shipment email. A legally binding agreement between Tech Like and you is created when we accept your order. Any terms that you included in your order and attempted to enforce will not be a part of the contract.
If there are clear mistakes or inconsistencies about the products listed on our website, Tech Like has the right to cancel any contract. We shall get in touch with you as soon as possible via email if an error or inaccuracy is found with relation to the quoted pricing of the goods that you have ordered. This is to let you know what the actual price of the goods is and to ask you whether you want to proceed with the order at the new price or cancel it entirely.
If, for any reason, we do not accept or cannot fulfil your Order, we will not take payment under normal circumstances. If we have taken payment, we will refund this to you as soon as possible (and in any event, within 14 days).
We are unable to accept any modifications to your Order after it has been accepted.
- Description and Specification of Products
Since many of the products we sell are technological in nature, it is not always viable or feasible to publish comprehensive product details. All images, descriptive matter, specifications and advertising on our Website are for the sole purpose of giving an approximate description of the Products. Specifications in full detail are available directly from the manufacturers. Please keep in mind that when displayed on an electronic device, some colours may appear to be different from the colours of the Products.
If necessary to comply with any applicable safety, legal, or regulatory requirements, we retain the right to modify the specifications of the Products without alerting you.
We make no guarantees or representations regarding the availability of specific Products. Clause 3.4 will take effect if the Products are not readily available.
Our Goods and Prices
All goods must be paid for in full at time of order. We accept payment via PayPal, Amazon Pay, Mastercard, Maestro, Visa, Visa Debit and American Express. If your payment is declined by your credit card provider or bank, they may charge you a fee: this is beyond our control. Please note that we do not store credit card information, and that this information is processed on our behalf by an authorised third party.
If the goods you have ordered are out of stock then We will let you know by e-mail and we reserve the right to cancel that order and provide a full refund. However, if only some goods within an order are out of stock, then we will notify you of those goods, but deliver the rest of the order. We will provide you with a full refund for those goods that are out of stock. You retain the right to cancel the rest of your order in line with section 7.
The price of the Products will be that shown on our Website at the time of your Order. Our prices may change at any time but this will not affect any Orders that we have already accepted.
Delivery charges are not included in the price of the Products. Delivery options and any related charges will be presented to you as part of the Order process.
This website is primarily for the sale of goods in the UK. Be advised that free delivery is only available on deliveries to the UK including Northern Ireland.
During the ordering process, we will inform you when we expect to be able to deliver your order. We aim to deliver the Goods within the indicative timescales shown on Our Website. References to “working day” shall mean any day of the week, excluding weekends and Bank Holidays. All delivery dates specified on our website and in any correspondence are estimates only. This means that we will not be responsible if goods are delivered outside those times, and we will not be liable for the consequences of any delay. If we are unable to deliver the goods within the indicated timescale, We shall use reasonable efforts to communicate this by e-mail and give you an amended delivery estimate.
The delivery of the Goods will take place at the address that you indicate during the Order process, however specific delivery procedures may change depending on the carrier. A proper address must be given for delivery. Depending on the nature and quantity of the Goods, We may employ a different delivery method.
Please contact firstname.lastname@example.org with enough information so that we can identify you and the order that you are referring to if, after 14 days, you have not received your order. If we subsequently locate the missing order, we will arrange delivery. However, if within 14 days we cannot locate the missing order, we will ask you if you would like us to deliver matching goods to you (assuming they are still in stock) or whether you wish to cancel the order. If you don’t provide your preferred option within a fair amount of time, we will cancel the order.
- Your right to cancel an order
You may cancel an order if the following terms apply:
- if there is something wrong i.e. we have sent you faulty, misdescribed or incorrect goods;
- because of our actions; or
- because you have changed your mind.
For clarity, nothing in these terms and conditions affects your legal rights.
In all circumstances where you are cancelling an order after you have received the goods, you must return the goods to us. Please refer to our returns policy for more details.
If you wish to cancel an order because of our actions, we will comply and refund you in full if the following terms apply;
- we have changed the goods in a way with which you do not agree
- we have told you about a change to these terms and conditions with which you do not agree.
- we have told you about an error in the price of the goods you have ordered and you do not wish to proceed.
- there is a risk that supply of the goods may be significantly delayed because of events beyond our control.
- supply of the goods is delayed for technical reasons for a period of more than 30 days
For most goods bought online, you have a legal right to change your mind within 14 days of receipt (“the cooling-off period”) and receive a refund. For the current information at any time, please see the returns policy.
When issuing a refund, we will use the same method as you used for payment. Refunds will be made as soon as possible, and no later than 14 days after the goods have been returned to us.
Our right to cancel an order
We reserve the right to cancel an order, or any goods within an order, for the following reasons:
- we withdraw the goods from sale before despatch to you;
- all goods in your order are out of stock;
- your payment is declined by your credit card provider or bank, or you otherwise fail our security procedures;
- you do not, within a reasonable time, provide us with information that is necessary for us to process your order;
- you do not, within a reasonable time, allow us to deliver an order to you;
- you misuse our website, or any content, images or material on our website;
- you do not comply with these terms and conditions.
- We reserve the right to deduct reasonable fees as compensation for any net costs incurred due to, for example, your failure to comply with these terms and conditions, your misuse of this website, etc. If we cancel an order for any of the reasons listed in section 6.1, we will refund any money you have paid for goods that we have not provided.
- Guarantee and Warranty
We will pass on the benefit of any manufacturer’s warranty or guarantee, where applicable. This exists in addition to your legal rights as a Consumer, where applicable.
Any guarantee or warranty offered does not cover:
- Normal wear and tear of using the Products;
- Misuse, lack of care, mishandling, accident, abuse or other abnormal use;
- Use of the Product other than for its intended purpose;
- Damage caused by improper or unauthorised repair or maintenance;
- Any repair carried out without our consent or where the warranty seal is broken;
- Product that has been modified or altered;
- Software issues (any problems associated with software – whether bundled or installed by user, file corruption, internet setup etc.);
- Accidental damage like breaking the screen or spilling liquid on it. You would need independent insurance to cover this;
- Used batteries or other consumable items, as these are expected to degrade over time and may require replacement.
For any Product under warranty, please contact us in the first instance. Please do not return any Product to us without our prior confirmation. We reserve the right to repair or replace the defective Product under warranty as we see appropriate.
- Our Liability
The Customer agrees that we will not be liable for any losses or damage suffered by the Customer including but not limited to damage to neighbouring or connected items or premises, consequential loss, loss of business, business interruption or loss of time due to the use or purchase of the goods by the Customer. We will not be liable for any additional damage caused by the Customer’s failure to report a fault or defect in good time. Nothing in this Agreement shall exclude our statutory liability for injury or death.
Goods sold are not insured for delivery unless otherwise
All intellectual property rights in the Goods including all designs, trademarks, brand names, images and logos are and shall remain our property, or those of our licensors. At no time shall any rights, title or interest in the intellectual property rights pass to you.
How We Use Your Personal Information (Data Protection)
Getting in contact with us
You can contact us via email at email@example.com. Alternatively, you can write to us at 50 Whalley Avenue, Littleborough, Greater Manchester OL159HT
If you wish to raise a complaint, you can write to us at Tech Like Customer Complaints, 50 Whalley Avenue, Littleborough, Greater Manchester OL159HT or email firstname.lastname@example.org the subject ‘Complaint’, providing your order number and the full details of your complaint. We will respond within 14 days of receiving your letter or email, with a suggested course of action.
Should we need to contact you, we will get in touch with you by phone or in writing at the email or postal address you have given us if we need to talk to you about your order, address a question or address a complaint.
Use of our website
By using our website, you confirm that you accept the terms set out in this section 9. If you do not agree to these terms, you must not use our website.
We regularly update our website and change its content. We take all reasonable care to ensure that our website is accurate, but we cannot guarantee that it, or any content upon it, will be completely free from errors or omissions.
We cannot guarantee that you will be able to access our website without interruption or that it will always be available. Temporary access to our website is allowed, and we have the right to suspend or discontinue all or any portion of it without prior notice. If our website is unavailable at any time, we won’t be liable for any losses or harm you incur as a result.
For the purpose of describing and identifying the products that we sell on our website, we make use of third party trademarks on our website. We don’t support the companies or goods made by the owners of any third-party trademarks that we utilise on our website and are in no way connected to them.
You must use our website for lawful purposes only. You must not use our website:
in any way that breaches any applicable local, national or international law or regulation;
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); and
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.